To listen to the audio commentary of the ProfitTrader presentation, a Real Audio Player is necessary. You can download a free RealPlayer at Make sure you have the system requirements to run the Real Audio Player. A more powerful version that includes support is also available for $29.95.

Trouble Shooting (after the Player has been installed)
Player doesn't download when you click on "Audio" - This can be a problem with our server, your connection to the internet, your computer, or any combination of the above. You can shut down, and try again; or, wait 15 minutes and try again. We have noticed that sometimes everything works perfectly, and on other occasions, it works in slow motion.

"Garbled" talk - Because this is not a "perfect" technology, you may experience garbled "talk" from time to time. Luckily, this is usually easy to fix. Simply hit "pause", and then "play". This usually works. If not, shut down and try again. If this doesn't work, go the RealAudio support page for help.

It looks like it is playing, but I don't get sound - Check to see if your speaker volume is turned up. Are your speakers plugged in?

All the charts don't load - Our solution to this is simply to shut down and try again.

"The sound is intermittent -- on and off -- and I get cut off after a minute or so." - Sometimes with this problem, you will also get a "net congestion" message. The problem is your ISP does not have enough bandwidth. Again, there is a simple solution. Switch ISPs. PC magazine recommends AT&T Worldnet's performance (800/967-5363) as "outstanding". IBM (800/821-4612) is also rated as "outstanding". IBM, however, does not offer unlimited access whereas AT&T does.

Please let us know if you are experiencing difficulty -- what you did; what happened.

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