To listen 
          to the audio commentary of the seminar, the Real 
          Audio RealPlayer G2 is necessary. You can download the RealPlayer 
          G2 for FREE at www.realaudio.com. 
          Make sure you have the system 
          requirements to run the Real Audio Player. A more powerful version 
          that includes support is also available for $29.95.
        Trouble 
          Shooting (after the Player has been installed)
          Player doesn't download when you click on "Audio" 
          - This can be a problem with our server, your connection to the internet, 
          your computer, or any combination of the above. You can shut down, and 
          try again; or, wait 15 minutes and try again. We have noticed that sometimes 
          everything works perfectly, and on other occasions, it works in slow 
          motion.
        "Garbled" 
          talk - Because this is not a "perfect" technology, you 
          may experience garbled "talk" from time to time. Luckily, 
          this is usually easy to fix. Simply hit "pause", and then 
          "play". This usually works. If not, shut down and try again. 
          If this doesn't work, go the RealAudio support 
          page for help. 
        It looks 
          like it is playing, but I don't get sound - Check to see if your 
          speaker volume is turned up. Are your speakers plugged in?
        All 
          the charts don't load - Our solution to this is simply to shut down 
          and try again.
        "The 
          sound is intermittent -- on and off -- and I get cut off after a minute 
          or so." - Sometimes with this problem, you will also get a 
          "net congestion" message. The problem is your ISP does not 
          have enough bandwidth. Again, there is a simple solution. Switch ISPs. 
          PC magazine recommends AT&T Worldnet's performance (800/967-5363) 
          as "outstanding". IBM (800/821-4612) is also rated as "outstanding". 
          IBM, however, does not offer unlimited access whereas AT&T does.
        Please 
          let us know if you are experiencing difficulty -- what you did; what 
          happened.
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